Accessibility Statement

This statement was last updated on [01/11/2025].

Maxlot Hotel (including our restaurant SEVEN) is committed to providing a website and digital services that are accessible to the widest possible audience, regardless of ability or technology. This statement applies to www.maxlothotel.com and associated booking and reservation experiences.

What web accessibility is

An accessible website lets people with disabilities navigate, understand, and interact with content with the same—or similar—ease and enjoyment as other visitors. This can be achieved through semantic structure, clear design, compatibility with assistive technologies (such as screen readers and voice control), and keyboard-friendly interactions.

Accessibility adjustments on this site

We aim to meet the WCAG 2.2 Level AA guidelines and have implemented the following measures:

Used the Wix Accessibility tools and manual reviews to identify and fix potential issues
Set the site language and reading order for assistive technologies
Structured pages with clear, semantic headings (H1–H3) and descriptive link text
Added alternative text to meaningful images; decorative images are marked to be ignored by screen readers
Ensured sufficient color contrast between text and background
Provided visible focus indicators for keyboard navigation and enabled “skip to content” where possible
Labeled form fields and provided error messages with instructions to correct them
Limited motion/animation and respect users’ “reduced motion” preferences
Ensured interactive elements are reachable and operable via keyboard
Tested common templates with screen readers (NVDA/VoiceOver) and keyboard-only navigation
Optimized for responsive use on mobile, tablet, and desktop
Provided text alternatives or summaries for PDFs or rich media where feasible

We will continue to audit and improve our site as content and standards evolve.

Declaration of partial compliance with the standard due to third-party content

Some parts of our experience rely on third-party services that we do not fully control. We monitor these and work with providers to improve accessibility, but they may not yet meet WCAG 2.2 AA in all areas. These include:

Booking engine / room availability and payment flows
Restaurant reservation tools for SEVEN
Embedded maps (location/directions)
Social media feeds and video players

If you encounter an accessibility barrier within these services, please let us know at (info@maxlothotel.com) and we will offer an accessible alternative (e.g., assisted booking by phone/email).

Compatibility with browsers and assistive technology

Our website is designed to be compatible with the latest versions of major browsers (Chrome, Safari, Edge, Firefox) and with current screen readers on desktop and mobile. Older browsers or devices may not provide the best experience.

Requests, issues, and suggestions

If you find an accessibility issue or need an alternative way to access information or make a reservation:

Accessibility contact: [Natalie French, Manager or “Accessibility Team”]
Phone: +233 55 444 7390 (Mon–Sun, 08:00–22:00 GMT)
Email: info@maxlothotel.com

We aim to acknowledge requests within 2 business days and provide a meaningful response or workaround within 10 business days wherever possible.

Requests, issues, and suggestions

We’re happy to assist with accessible booking, pre-arrival questions, and alternative formats for information (large print, email/PDF). Please contact us before arrival to discuss your needs so we can help plan an enjoyable visit.

The purpose of the following template is to assist you in writing your accessibility statement. Please note that you are responsible for ensuring that your site's statement meets the requirements of the local law in your area or region.

*Note: This page currently has two sections. Once you complete editing the Accessibility Statement below, you need to delete this section.

To learn more about this, check out our article “Accessibility: Adding an Accessibility Statement to Your Site”.