Privacy Policy
A legal disclaimer
The explanations and information on this page are general guidance about how Maxlot Hotel and SEVEN approach privacy. They are not legal advice and should not be relied upon as recommendations for your specific situation. Laws can change and obligations may differ based on your activities and location. You should obtain independent legal advice before relying on any Privacy Policy or related text.
Privacy Policy
Our Privacy Policy explains what personal data we collect, why we collect it, how we use and share it, and the choices you have.
For hotel and restaurant guests, this typically includes:
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Contact and identity details provided when you inquire, book a room or table, or communicate with us.
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Stay and dining preferences you choose to share (e.g., room type, dietary or allergy notes).
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Transaction details processed by secure payment providers; we do not store full card numbers or CVV codes.
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Technical data (cookies, device and browser information, IP address) that helps us operate and improve our website and digital services.
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Security data such as CCTV footage from public areas and guest Wi-Fi logs.
We use personal data to manage reservations, deliver our services, ensure safety, comply with the law, and—only with your consent—send marketing communications that you can opt out of at any time. We aim to align with the Ghana Data Protection Act, 2012 (Act 843) and recognised hospitality standards, applying appropriate safeguards and respecting your rights.